By now, we all know the importance of having an active social media presence. No matter your industry, the chances of your customers being online are very high; that means you need to be online, too. As PR professionals, we spend a lot of time talking with companies about how to implement and maintain strong social media programs. Unfortunately, one of the biggest challenges we hear (and let’s face it, know first-hand) is lack of time. Most companies understand the need for a steady stream of social content, but simply don’t have the bandwidth to do it. So, what’s a busy company to do? Instead of expecting ownership to fall on the shoulders of a few employees, companies should empower all employees to be advocates on social media.
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