by admin | Jun 24, 2014 | Communication strategy
The world of social media is ever-changing. It’s important to keep current on best practices to ensure that you’re doing all you can to keep your marketing campaigns and initiatives fresh. The team at Vocus has researched the latest and greatest trends in marketing on Facebook, Twitter, Google+, Flickr, Pinterest, Instagram, Vine, LinkedIn, and YouTube. Here’s what they found: Read more about these social media marketing tips...
by admin | Jun 20, 2014 | Communication strategy
Lately I’ve been feeling ashamed and mortified by my digital incompetence, which I won’t belabor other than to say that I started to run into trouble around the time that MS-DOS came on the market. I’m still trying to memorize my Compuserve email address. I haven’t been fully comfortable with computers since Radio Shack stopped selling the TRS-80. Remember Commodore word processors? Now that was technology! Or am I dating myself. I can never remember my passwords — Thank God I’ve got the NSA as backup! Seriously, like many people I’m perturbed by the rise of the Surveillance State, but my major concern is that I haven’t done enough that’s worth surveilling. It’s a painful realization, knowing that you’re not very surveillable. You are a dull man when not even the NSA is paying attention. Read more about these six great analog communication tricks...
by admin | Jun 10, 2014 | Communication strategy
I resisted the temptation to write about GM’s internal report on the Cobalt ignition switch crisis until I had the time to review the entire 315-pages. The details of the report by Anton Valukas, partner at the law firm Jenner & Block, reveal a catastrophic breakdown in communication. Today’s column isn’t just for those readers who want to know more about theGeneral Motors failure to recall thousands of cars with safety problems. It offers valuable lessons for any leader who wants to improve the communication of critical information. “As a whole, from beginning to end, the story of the Chevrolet Cobalt is one of numerous failures leading to tragic results.” Most of those ‘failures’ can be directly tied to poor communication, according to the Valukas report. The investigation reviewed 41 million documents and hundreds of witness interviews. The report covers 15 years of failures and gets highly technical, but it’s clear that poor communication, information overload, and bewildering PowerPoint slides take much of the blame for the loss of 13 lives. Read more about these two misleading words...
by admin | Jun 9, 2014 | Communication strategy
Are you reaching out to clients effectively? Advisor communications techniques — both online and in the real world — are a key focus area in Pershing’s second annual study of advisor success, unveiled last week during the company’s Insite conference in Hollywood, Fla. Kim Guimond Dellarocca, Pershing’s global head of segment marketing and practice management, walked us through the report’s recommendations for client conversations — which, the report found, could use improvement. “It’s hard to call during the touchy stuff if you don’t have a rapport,” she notes. Read more about each of the 6 communication tips for advisors...
by admin | Jun 5, 2014 | Communication strategy
Misunderstandings and communication problems remain one of the most common sources of workplace strife, and interpersonal difficulties are magnified when conflicting work styles coexist in one setting. Generational differences (baby boomers vs. GenX-ers), personal management styles, educational background, and cultural diversity are all potential sources of office misunderstandings. While conflict is inevitable, it need not ruin your workday or cause unbearable stress. Try these conflict resolution tips to make your work environment a less stressful, more productive place. You can read all of the 11 communication tips...
by admin | Jun 5, 2014 | Communication strategy
All of us are passive-aggressive. That is, we use a mild form of passive-aggressiveness: “saying yes when we mean no,” according to psychotherapist Andrea Brandt, Ph.D, M.F.T. However, some of us use passive aggression on a regular basis. Brandt defined passive aggression as “a coping mechanism people use when they perceive themselves to be powerless or when they fear using their power will lead to bad outcomes.” Read more about this...
