Most managers and leaders worked their way to the top after being technically good at their job, and they were next in line for a promotion. Yet, most bosses do not know how to communicate because they were not formally trained in communication skills. The majority of these managers and leaders operate from their “worker mindset” background or by modeling themselves on their previous bad boss.
The definition of effective management and leadership is “getting the work done through the actions of others.” This means every manager and leader must motivate, inspire and communicate their thoughts, vision and ideas to their team to get results. However most managers and leaders struggle to articulate themselves in a clear, concise and confident manner.
Read more about the studies of this communication specialist here.
