Email writing training is one of my favourite topics. I often write about the impact of good (and bad), email writing on our professional success and reputation.
The Risk Of Email
Most business communication is by email. We try to build and maintain relationships using this one-dimensional, sensory deprived mode of communication that was never designed to do what we are using it for. Email was designed for the United States Defense Department in 1971 by Computer Engineer, Ray Tomlinson as a way to send a simple (note the word ‘simple’), message to another person across a network.email3
Email has gone far beyond sending a simple message. Not only are we using it as a project management and relationship-building business communication tool, in many ways we are using email to replace conversations — displacing many phone and face-to-face conversations. For example, it’s not uncommon for business associates.
- In another city to never meet or speak with each other, and to only communicate by email.
- Who sit next to each other to do most of their communication by email.
Read more about the 12 tips for writing better emails and communicating through email messages effectively here.
